Digital transformation for teams that are not digital-first, yet.
A Brightline's Transformation Talk with Rahul Avasthy, who leads digital transformation and experience at Abbott Laboratories.
We've seen digital adoption grow exponentially in several organizations. Still, several support functions may not get priority on par with organizations like revenue-generating products or core service lines. Operations, HR, admin, accounting, credit control, legal, communication, finance, and other support functions face the risk of being diminished to an efficiency-first support role. How can leaders reimagine the opportunities digitalization offers to develop these teams into digital enablers?